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FAQ

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The questions patients, families and referring providers ask most. Anything missing? Call (929) 555-0134 — a person answers, not a portal.

A wound that hasn't improved in 30 days of standard care is, by definition, stalled — and stalled wounds usually need a different approach, not more of the same dressing. Apollo Wound Care starts by identifying why it stalled (poor circulation, infection or biofilm, excess wound enzymes, pressure, or nutrition), then escalates with advanced modalities matched to that cause: non-contact UltraMIST® ultrasound, amniotic membrane allografts, antimicrobial silver matrix, or the Miro3D® three-dimensional wound matrix for wounds with real depth. All of it happens in your home, coordinated with your other doctors.

UltraMIST is a non-contact, painless treatment that delivers low-frequency (40 kHz) ultrasound to the wound through a fine saline mist. Because nothing touches the wound, there's no procedural pain. The acoustic energy reaches into and below the wound bed to reduce bacteria, calm inflammation and improve blood flow — supporting healing in wounds that have stalled. Sessions take three to twenty minutes and are typically done two to three times a week as an adjunct to your care plan. It is FDA cleared.

Mobile wound care means a wound specialist travels to you — your home, a family member's home, or an adult-care residence — instead of you traveling to a wound center. Apollo Wound Care brings the same clinical capabilities you'd find in an outpatient wound clinic, including sharp debridement, compression therapy, wound VAC management and advanced dressings, directly to patients across all five boroughs of New York City and throughout New Jersey.

Apollo Wound Care serves all five NYC boroughs — Manhattan, Brooklyn, Queens, The Bronx and Staten Island — plus all 21 counties of New Jersey — from Bergen and Hudson down to Cape May — including Jersey City, Newark, New Brunswick, Trenton, Toms River and Cherry Hill. Timothy Donoho, PA travels the whole territory.

Care is provided by Timothy Donoho, PA (NPI 1407323421), a physician associate specializing in wound management. Every visit is performed personally by a licensed clinician — never a technician — and findings are documented and shared with your existing doctors.

We treat diabetic foot ulcers, pressure injuries (bedsores), venous leg ulcers, arterial and ischemic wounds, post-surgical wounds including dehiscence, traumatic wounds and skin tears, and chronic wounds requiring sharp debridement, negative pressure wound therapy (wound VAC) or advanced skin-substitute products.

No referral is required to request a visit — you, a family member, a home-care agency or a physician can reach out directly. When a referral or order is needed for a specific therapy or for insurance purposes, we coordinate that with your physician for you.

Apollo Wound Care works with Medicare and many major insurance plans. Coverage varies by plan and by service, so call us with your insurance information and we'll verify your benefits before the first visit — no surprises.

In most cases we can schedule an initial visit within a few business days, and urgent wounds are prioritized. Call us and we'll find the earliest slot that works for your borough and schedule.

The first visit is a comprehensive evaluation: your wound is measured, photographed and staged; circulation and sensation are assessed; your medical history and medications are reviewed; and treatment begins the same day whenever appropriate. You leave the visit — without ever leaving home — with a clear written plan, a dressing schedule, and a direct line for questions.

Yes — coordination is a core part of the service. Visit notes and wound photos are shared with your primary care physician, specialists and home health agency, and we communicate directly with surgeons after post-operative visits. Good wound care is a team sport; we make sure the team is connected.

For most chronic wounds, consistency drives healing — and home-based care dramatically improves consistency because no visit is lost to transportation, weather or mobility problems. The clinical procedures are the same ones performed in outpatient wound centers; the difference is that they happen reliably, in the environment where your wound actually lives, with your real mattress, footwear and daily routine in view.

Some drainage is normal, but a sudden increase in drainage, a change to cloudy or foul-smelling fluid, or drainage soaking through dressings can signal infection or a wound that is deteriorating. It's worth an evaluation. We assess drainage at every visit and adjust dressings to manage exudate — too much moisture and too little both slow healing.

A persistent foul odor often points to bacterial colonization, biofilm, or dead (necrotic) tissue in the wound — all of which keep a wound from healing. It should be assessed promptly. Treatment may include debridement to remove dead tissue and antimicrobial dressings to bring the bacterial load down.

Black or dark leathery tissue is usually eschar — dead tissue — and it physically blocks a wound from healing while feeding bacteria underneath. Depending on the wound and your circulation, it may need debridement, or in some cases (such as certain dry, stable heel wounds) it is deliberately left intact. This is exactly the kind of judgment call a wound specialist should make in person — please have it evaluated rather than treating it yourself.

Spreading redness, increasing warmth, swelling, new pain, or fever can be signs of a spreading infection (cellulitis) that needs prompt medical attention. Call us for an urgent evaluation — and if you have spreading redness with fever, chills, or feel very unwell, treat it as an emergency and call 911 or go to an emergency room.

Yes. A surgical wound that has opened (dehiscence) is a common reason to call us. We assess the wound, manage it with the appropriate dressings or negative pressure therapy, watch closely for infection, and coordinate directly with your surgeon — all in your home, so you don't have to travel while recovering.

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